77fbd's Privacy Policy
How your personal information is collected, stored, and used — 77fbd ensures transparency and protection at every step.
This privacy policy ("Policy") applies to all users of 77fbd. By using our platform, you voluntarily agree to this Policy. We place the highest importance on protecting your personal information, and our platform uses SSL encryption technology.
Please read this Policy carefully. If you have any questions, contact our support team.
Data Collection & Use
What information we collect
77fbd collects the following types of information for account registration, payment processing, and the secure operation of the platform:
1.1 Personal Identification Information
- Full name and date of birth
- Email address and mobile number
- User-chosen username
- National ID or passport number (where required for identity verification)
1.2 Financial Information
- bKash, Nagad, Rocket, and Upay account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
1.3 Technical Information
- IP address and device identifier information
- Browser type and operating system
- Logs of browsing and gaming activity on the platform
- Cookie and session data (see section 7 for details)
Purpose of Data Collection
77fbd uses your information only for the following legitimate purposes:
- Opening, managing, and securing accounts
- Processing financial transactions and preventing fraud
- Running responsible gaming programs and age verification (ensuring 21+)
- Providing customer support — 24/7 assistance in Bengali and English
- Improving the platform and reviewing user experience
- Meeting legal obligations in order to comply with applicable regulations
- Informing you about promotional offers and bonuses (only with your consent)
Data Storage & Security
How we secure your data
To keep your information secure, 77fbd uses industry-standard security technology:
SSL/TLS Encryption: All data sent to and received from our platform is protected by 256-bit SSL encryption. When you see a lock icon in your browser, your connection is secure.
Encrypted Data Storage: Your sensitive information is stored in encrypted databases. Passwords are never stored in plain text — they are always kept in hashed form.
Access Controls: Only authorised staff can view your information, and only when specifically required. All access is logged and recorded.
Regular Security Audits: Our systems undergo regular security reviews so that any vulnerabilities can be identified and resolved quickly.
Data Retention Period
77fbd retains your information only for as long as necessary. The general rules are:
- Data from active accounts is retained until the account is closed.
- Even after an account is closed, certain data may be kept for a specified period to meet legal obligations.
- Financial transaction records may be retained for an extended period for audit and fraud prevention purposes.
- Once the retention period has passed, data is securely deleted or anonymised.
4.1 Data Deletion Requests
You may request the deletion of your personal data. However, if there are ongoing transactions, legal obligations, or unresolved claims, immediate deletion may not be possible. For assistance, contact us at [email protected].
Sharing Data with Third Parties
77fbd never sells your personal information or transfers it to third parties for advertising purposes. Data may be shared only in the following limited circumstances:
5.1 Payment Processors
Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your transactions. They operate under their own privacy policies.
5.2 Technology Service Providers
Necessary information may be shared with cloud hosting or technology service providers for platform operations. These providers are bound by strict confidentiality agreements.
5.3 Legal Obligations
Information may be disclosed based on a court order, government regulation, or a lawful request from a law enforcement agency. In such cases, we always disclose only the minimum information required.
Your Rights & Cookie Policy
User Rights
As a user of the 77fbd platform, you have the following rights:
- Right to Access: You may request to know what information we hold about you and why.
- Right to Rectification: You may request correction of any inaccurate or incomplete information in your profile.
- Right to Erasure: You may request deletion of your data beyond what is required by legal obligations.
- Right to Object: You may object to marketing communications or to certain types of data processing.
- Right to Data Portability: You may request your data in a structured, machine-readable format.
To exercise any of the above rights, send an email to [email protected] mentioning your account username. Our team will handle your request as quickly as possible.
Cookie Policy
The 77fbd platform uses cookies for smooth operation. Cookies are small data files stored in your browser that improve your browsing experience.
7.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. Your login session, security tokens, and language preferences are stored in these cookies. They cannot be disabled.
7.2 Analytical Cookies
We use analytical cookies to analyse platform usage and improve the user experience. Data collected from these cookies is anonymous and aggregated.
7.3 Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
Protection of Minors
77fbd is for users aged 21 and above only. We do not intentionally collect any information from minors. Our platform has age verification measures in place, and date of birth is verified at the time of registration.
If you become aware that a minor has registered on our platform, please notify us at [email protected]. We will take the necessary action immediately.
International Data Transfers & Policy Changes
International Data Transfers
77fbd operates servers in various locations around the world. As a result, your information may be processed or stored outside Bangladesh. Whenever such a transfer occurs, we ensure that adequate data protection measures are in place at the destination.
For data transfers to third countries, we apply standard contractual clauses or equivalent protective measures to ensure your information remains protected at all times.
Policy Changes & Updates
77fbd reserves the right to update this privacy policy at any time. If there are any significant changes to the Policy, we will notify you in the following ways:
- A notification will be displayed after you log in to the platform.
- A summary of the changes will be sent to your registered email address.
- The "Last Updated" date at the top of this page will change.
If you continue to use the platform after a new policy is published, you will be considered to have consented to the new policy. If you do not agree to the new policy, you may close your account.
Responsible Gaming & Data Use
77fbd gives the highest priority to responsible gaming. Your gaming activity data may be used to support our responsible gaming program, such as:
- Identifying unusual gaming behaviour and providing support to users
- Enforcing self-exclusion and deposit limits
- Sending supportive messages to users where problematic gaming patterns are identified
Using data for this purpose is, for us, an ethical responsibility that goes beyond legal obligation.
Contact Us & Complaint Resolution
Privacy-Related Complaints
If you have any questions, concerns, or complaints about the protection of your data, contact the 77fbd support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.
After receiving your complaint, we will conduct a proper investigation and respond accordingly. If you remain unsatisfied after resolution, you have the right to appeal to the relevant authority.
Contact Us
Live Chat: Available 24/7 — start directly from any page on the platform.
Email Support: [email protected] — for privacy-related requests, write "Privacy Request" in the subject line.
Support Languages: Bengali and English — contact us in your preferred language.
This privacy policy of 77fbd is a legally binding document. By using the platform, you will be considered to have agreed to all terms of this Policy. To learn more, please see our Terms & Conditions and Responsible Gaming pages.